Terms of Service

Last updated: November 2025

Calm clarity for a trustworthy experience

Overview

Welcome to SUENBEYA — a lifestyle brand designed to bring calm into modern life.
These Terms of Service (“Terms”) govern your use of our website https://suenbeya.com and your purchase of products from us.

By visiting our site or purchasing from SUENBEYA, you agree to be bound by these Terms.
Please read them carefully before using our services.

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General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

All product descriptions, pricing, and availability are subject to change at any time without notice.
We make every effort to ensure accuracy but do not warrant that all information on the site is error-free.

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Online Store Terms

By agreeing to these Terms, you confirm that:
• You are at least the age of majority in your country or region.
• You will not use our products for any illegal or unauthorized purpose.
• You will not transmit any viruses or malicious code that could harm the website.

A breach or violation of any of the Terms will result in an immediate termination of your access to our Service.

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Accuracy of Product Information

We strive to display the colors and textures of our products as accurately as possible.
However, actual appearance may vary slightly due to monitor settings and lighting conditions.

Product dimensions and specifications are approximate and may vary within normal production tolerance.

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Prices and Payment

All prices are listed in USD unless otherwise indicated.
We reserve the right to modify prices or discontinue products without prior notice.

Payments are processed securely through trusted third-party payment gateways such as Stripe and PayPal.
We do not store your credit card information on our servers.

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Shipping and Delivery

Orders are typically processed within 2–3 business days.
Shipping times may vary depending on your location and carrier.
More details can be found in our Shipping Policy.

International customers are responsible for any customs duties or import taxes that may apply.

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Returns and Refunds

Our goal is your peace of mind.
If you’re not satisfied with your purchase, you may return it under our Refund & Return Policy.
Please review that policy for eligibility, timelines, and instructions.

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Intellectual Property

All content on this website — including text, images, logos, and graphics — is the intellectual property of SUENBEYA and protected under applicable copyright laws.
You may not use our trademarks, trade dress, or content without prior written consent.

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Third-Party Links

Occasionally, our site may contain links to third-party websites.
We are not responsible for the content, accuracy, or privacy practices of such sites.
Visiting those links is at your own discretion.

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Limitation of Liability

SUENBEYA shall not be liable for any indirect, incidental, or consequential damages resulting from:
• The use or inability to use our website or products;
• Delays in shipping or delivery;
• Typographical errors or inaccuracies in product listings.

In all cases, our total liability shall not exceed the amount paid for the specific product purchased.

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Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts located in Hong Kong for any disputes.

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Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms by posting changes on this page.
Your continued use of the site after changes means you accept the updated Terms.

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Contact Information

For any questions about these Terms, please contact:
📧 support@suenbeya.com

Calm commerce, clear understanding, trusted connection — this is the SUENBEYA way.